Congratulations on becoming an official owner of the Nanoleaf Lines. Remember, you can grow your setup with Expansion Packs to unleash your creativity to the fullest. Thank you for your support, you brighten our day like Nanoleaf brightens the world!
Slow down tiger! Before you mount your Lines onto the wall, design your layout on a flat surface without any connectors and plug it into power to make sure your Lines turns on and is working properly. Make sure your design fits into your space by measuring the width and height of your intended setup. To optimize the wireless connection of your Lines, please refer to Placement Recommendations. You can also use the tools below to help plan out your design!
Explore different Lines layouts with the Layout Assistant and preview them in your room using the AR feature. Download the Nanoleaf App and open the Layout Assistant to get started.
Extend the possibilities of your Nanoleaf Lines even further! Bend around corners, mount the Lines to angled surfaces, maybe even create something a little radical. Each connector's cord bends 360 degrees.
Get inspired by the Nanoleaf community! Check out our Social Media channels to see what other Nanoleaf owners are creating or explore the Nanoleaf Library of layouts here.
Remember to share your designs with us on social media by tagging @nanoleafhome and #nanoleaf. Follow us to stay updated on upcoming giveaways, special promotions, and product updates.
The Nanoleaf Lines should only be installed indoors and on a flat surface that can support the weight of the Lines. Clean your surface to be free of dust, moisture and oil. The included Mounting Tape is NOT recommended for textured, porous surfaces (ie. wallpaper or brick walls), popcorn walls /ceilings, and mirrors. See detailed guide for celing installations here.
Design your layout on a table without any connectors for convenience. Once you are happy with your design, secure your Lines into the mounting connectors with the connector caps.
note: the Controller Cap with buttons can be attached to any Connector.
Plug it into power to make sure your Lines turn on and are working properly.
note: Each standard 42W Power Supply supports up to 18 Lines.
Grab a friend to help with mounting your layout (4.1). For the best results, mount your layout all at once. For larger designs, mount in sections, be sure to mount closed-loop layouts together (triangles, hexagons, etc.). Carefully lift up your Lines layout and peel off the mounting tape covers from the back of the mounting connectors. Press each mounting connectors against the wall for 30 seconds to secure your layout to the wall (4.2)
For a more secure installation, use the included screw mounting solution (screws not included) for your ceiling installs.
note: the included screw mounting solution is designed for SMOOTH surfaces/ceilings only.
Remove the light lines then pull Mounting Connectors off to reveal the Mounting Plates (5.1). Mark the screw holes (5.2) and remove the mounting plate (5.3). See below how to safely remove Mounting Plates. Then drill pilot holes and install anchors. Please proceed with extra caution for hole alignment, large screw mount tolerance offset may lead to disruption of closed loop layout assemblies (5.4). Fasten Mounting Plate to anchors with screws (5.4). Once secured, attach the light lines and Mounting Connectors back onto the Mounting Plate.
Gently snap off the Connector Caps, then gently remove the light lines from the Mounting Connectors (1). Pull the Mounting Connectors perpendicularly away from the attached surface (2). The Mounting Plate will remain on the wall. With one hand on the Mounting Plate, use your other hand to pull the end of tape along the wall until fully removed (3).
note: Do not pull perpendicularly or at any other angle, otherwise you may damage your wall (2).
note: Need more Mounting Tape? Purchase more here.
Embrace your creativity and grow your setup with Expansion Packs.
BUY NOW
To ensure a smooth pairing process, please make sure you have the following things ready.
Requires iOS 12+
Found on the Quick Start Guide, Power Supply or Processor.
5 GHz networks are not compatible with Nanoleaf products.
Your Lines are ready to pair when the indicator light on the processor is solid white.
You can find the official Nanoleaf Smarter Series App in the App Store. Make sure you have the latest version.
Select the MORE tab. · · ·
Select MY DEVICES and + to add a device.
Select Lines as your product and START PAIRING.
The camera will open automatically.
Scan the HomeKit pairing code to pair.
Your Nanoleaf Lines should now be connected and ready to go.
1. After Step 2.4 in the Standard Pairing Process, hold the top of your device over the Processor.
2. A connection should be automatically established and your Lines will be paired.
1. Select I Don’t Have a Code or Can’t Scan
2. Enter the 8-digit pairing code (can be found on the Quick Start Guide, PSU or Processor).
This is accomplished with the Apple Home App and the Nanoleaf App.
Open the Nanoleaf App.
Select the MORE tab. · · ·
Select USERS.
Invite the secondary user with their iCloud Account.
A notification will appear for you to accept.
In the Home App, select the home icon in the top left.
Select HOME SETTINGS, a list of homes will appear.
Accept the home that has been shared with you. This will give you control of the Lines as well as any other HomeKit devices in the same home.
Standard Pairing Process for Android
To ensure a smooth pairing process, please make sure you have the appropriate things ready:
Requires Android 5.0+
Found on the Quick Start Guide, Power Supply or Processor.
5 GHz networks are not compatible with Nanoleaf products.
Your Lines are ready to pair when the indicator light on the processor is solid white.
You can find the official Nanoleaf Smarter Series App in the Google Play Store. Make sure you have the latest version.
Ensure your location settings are enabled on your device.
Select the MORE tab. · · ·
Select MY DEVICES and + to add a device.
Select Lines as your product and choose one of the following options to pair:
1. Scan the QR Code found on the Quick Start Guide, Power Supply or Processor.
1. Ensure that NFC is enabled.
2. Hold the top of your device over the Processor to pair.
1. If you have more than one set of Lines connected to your network, select the magnifying glass to identify the correct setup (it will flash green).
2. Once identified, TAP TO PAIR.
3. Enter the 8-digit pairing code (found on the Quick Start Guide, Power Supply or Processor).
The touch control buttons on the Controller Cap provide convenient shortcuts to common commands. The Controller Cap can be attached to any Mounting Connector.
Cycle through Default or Saved Rhythm Scenes.
Cycle through Default or Saved Color Scenes.
Lines come with dozens of preloaded Scenes. Hold the Shuffle button to return to a previous random Scene.
You can also use the Controller’s touch buttons for advanced commands—most commands can be executed by holding buttons, or tapping two buttons at once. Here is a full list of shortcuts:
Only the last 5 Shuffled Scenes are available. A flash of yellow on the Lines will indicate that you are at the end of your browsing history.
This saves the current Scene if it’s not already saved. This is most useful for saving Scenes you like when using Shuffle.
Cycle through the following preset white light modes: Warm White (2700K), Reading Light (4000K), Daylight White (5000K).
This opens a 30s window to pair your devices.
This mode allows your Controller to act as a local network hotspot without an Internet connection. With this mode active, you can use the Nanoleaf App to operate your Nanoleaf Lines without needing a router or access point.
NOTE: During Wi-Fi Hospot Mode, your Lines will not be able to download firmware updates. Discover content from the community will also be unavailable.
Turn your lighting on and off, control brightness, create schedules, group lights by home and by room, create and use Scenes, and much more.
Choose an existing Scene or create your own (Static, Dynamic, Rhythm, Group, Layered). You can also use the Paint Tool to color Lines individually.
Find and download new Scenes created by the Nanoleaf community.
Find helpful information including tutorials, new device features, integrations, and learn about other Nanoleaf products etc.
Automate your Scenes to turn on or off.
With the Nanoleaf Desktop App, you can control your Lines from a web browser on your computer. Create and download new Scenes right from your computer, and try Screen Mirror feature. The Desktop App was designed to simplify the management of larger installations and offer control of many different layouts at once.
You can easily control your Lines by voice in a few different ways. In the Nanoleaf App, make sure to name your Lines with something easy.
“Turn [Device Name] on/off.”
“Set [Device Name] to 10% brightness.”
“Brighten/dim the lights.”
“Brighten/dim the lights to [%].”
“Set [Scene Name].”
"Set [Device Name] to [Scene Name]"
“Set [Device Name] to [Color].”
“Turn on [Device Name or Scene Name].”
“Turn on/off the lights in [Room Name].”
“Turn on/off all my lights.”
“Turn off [Device Name].”
“Brighten/dim [Device Name].”
“Brighten/dim the lights in [Room Name].”
“Brighten/dim all my lights.”
“Set [Device Name] to [%].”
“Set [Device Name] to [Color].”
“Turn on [Device Name or Scene Name].”
“Turn off [Device Name].”
“Brighten/dim [Device Name].”
“Set [Device Name] to [%] brightness.”
“Set [Device Name] to [Color].”
This will reset the Wi-Fi and all saved pairing configurations. Your saved Scenes will remain.
Press and hold the Reset button on the Processor for 15 seconds.
Let go once light on the Processor starts flashing and wait for it to remain on and steady.
Wait for the Power button LED to remain on and steady.
On the Nanoleaf App, delete the previous device and re-pair it again.
This will reset your Lines to factory settings, deleting Wi-Fi settings, pairing information, and saved Scenes. Default Scenes and settings will be restored.
NOTE: You can restore your Scenes after a Hard Reset if you are logged in to your Nanoleaf Account (see Restore Scenes procedure below).
Unplug your Lines from the power source.
While holding the Reset button on the Processor, plug the Power Supply back into power.
Continue holding the buttons down until the light on the Processor come on.
Once the light comes on, quickly release the buttons. The light will flash to indicate that the hard reset will now take place.
Wait about 2 minutes for a reboot. The Lines are ready to be setup once the Processor light turns on and the Lines begin cycling through different colors.
If you are logged in to your Nanoleaf Account, scenes can be restored after a Hard Reset.
Open the Nanoleaf App and login to your Nanoleaf Account.
In the Dashboard tab, select the settings icon.
Under SYSTEM > BACKUP AND RESTORE, ensure that DEVICE SYNC is enabled.
Select RESTORE FROM BACKUP and RESTORE.
This will allow you to connect your Lines to a new Wi-Fi network.
Plug your Lines in to a power source.
With the Power and the Brighten buttons on the Controller, press and alternate between them 5 times (10 presses in total).
The Power button LED will become solid white.
On your phone, toggle the Wi-Fi off, then on again.
Unplug your Lines from power, then plug it back in.
Unplug your Router from power, then plug it back in.
See how to Soft Reset
Are you connected to a 2.4 GHz network? 5 GHz networks are not supported.
Ensure multicast, IGMP, UPnP (if available) are enabled on your router settings.
Plug your PSU into power. The Power button on the Processor will light up after 1 minute.
Meaning: Your Lines are ready to connect to your network:
Make sure your mobile device Wi-Fi is on.
Move your mobile device closer to your Lines.
Toggle the Wi-Fi on your mobile device off, then on.
Try a Hard Reset.
Meaning: Your Wi-Fi is configured, but the Lines cannot connect to the target network:
Power Cycle your router (unplug your router from power, then plug it back in).
If your Lines are paired on the Nanoleaf App, delete the device and re-pair them with the Standard Pairing Process.
Meaning: Your Wi-Fi is configured and connected to your router:
Make sure your mobile device is on the same network.
Toggle the Wi-Fi on your mobile device off, then on.
The following tips can help your Nanoleaf Lines achieve the best wireless range & network reception.
Place your Lines in an open area where there are less obstructions, such as large pieces of furniture or walls.
Avoid placing your Lines behind furniture or inside cabinets.
Don‘t place your Lines in areas surrounded by metal surfaces on three or more sides. This can cause signal issues.
Try to place your Lines at least 25 feet (8 meters) away from any microwave oven, 2.4 GHz cordless phone, Wi-Fi devices, or other source of interference.
Place your Lines as close to your Wi-Fi home router as possible. For best performance, keep the distance below 65 feet (20 meters) and have no more than one wall in between.
You can connect up to 250 Lines in one layout. Each standard 42W PSU supports up to 18 Lines.
If you have more than 18 Lines and/or multiple Power Supplies in your Lines setup, you should try to distribute power supplies across your layout evenly. Activating Power Diagnostic Mode will give you tips on where you can place your power supplies for optimal performance.
If your setup is already optimized, these warnings will not appear and Power Diagnostic Mode will be inaccessible.
1. Open the MORE menu.
2. Select SETTINGS > WARNINGS > Power Limited
1. Open the side menu.
2. Select SETTINGS > WARNINGS > Power Limited
Red: Power supply needs to be moved.
Green: Power supply is in good placement.
Blue: Number of missing power supplies and the best places to place those supplies.
White: Alternative places to add a power supply. The brighter the panel, the better the placement.
A local network API designed to extend your product experience. Integrate your setup with third party devices and services and enable more granular control of the hardware. Find out more about these controls.
All data collected and processed is handled in accordance with our privacy policy. We do not sell your personal information to third parties, and collected data is anonymised and aggregated to cohorts wherever possible. "First Party" cookies refers to data usage on this website, and generally cannot be disabled without breaking core functionality. "Third Party" cookies refers to cookies which are stored in your browser and accessible by a third party vendor. Please see the appropriate tabs for more information.
We use your IP address to determine the country which you're connecting from and suggest the locale which is most relevant to your physical location (localizing product information, availability, and currency). Data processing is conducted on the client side (your browser), and your location preference is stored in a cookie in your browser. Pinpointing your location by this service is restricted to the country level, and is not sent to our servers for storage or further analysis.
We use the preferred language settings provided by the user-agent of your browser to suggest content which is available in your language. Data processing is conducted on the client side (your browser), and your language preference is stored in a cookie in your browser. This information is not sent to our servers for storage or further analysis.
Upon login with an eligible Nanoleaf account, we generate a hashed and anonymised token and store it in your browser. This facilitates single sign on for various accounts that you use to interact with our products and services (Nanoleaf Shop, Nanoleaf Helpdesk, Nanoleaf App, and/or Nanoleaf Cloud). This token does interact with third party services if you log into our website, but is designed in such a way that it cannot be used to identify you without access to additional data (specifically, a database containing information registered in any of your Nanoleaf user accounts). For more information on these interactions, please review the "Third Party" and "Data Vendors" sections.
We use Google Analytics to analyze aggregate behavior on our website, with the goal of using these aggregated data sets to improve user experience, website performance, and relevance of the content that we publish. We do not use the user-id-session collection function, and do not analyze individual user sessions using Google Analytics. We do create remarketing lists with Google Analytics, which at aggregate are used to improve the relevance of paid advertising for users who have not opted out of data collection with Google (please see the "Data Vendors" tab for opt-out instructions). These lists cannot be used by Nanoleaf to personally identify you. On the European locales of our website, IP addresses are anonymised by local servers before data is processed by Google Analytics. Please note that anonymised data may be sent to these third countries : United States, Canada, Hong Kong.
We use Google Optimize to analyze aggregate visitor preferences and help determine whether the content which we publish on our website is useful for visitors. This includes "A/B" and "Multivariant" tests of content and website design/layout. The information collected through this analysis is of an aggregate, anonymous nature (user-id-session is not collected).
We use Google Ads to promote our products and services in various countries, including the United Kingdom and the member states of the European Union. Ad products which we utilize include AdWords (text and search), Display (banner), and various formats of video advertising units on YouTube. Google Ads is a subprocessor of aggregate data collected via Google Analytics and shared with Google Ads in an anonymised manner (user-id-session is not transmitted, since it is not collected). Ad personalization signals are disabled by default for users in the EU and UK. This prevents the use of remarketing and retargeting advertisements unless a visitor has opted in for this use.
We use Facebook Connect to record behavioral activity related to sales, and to improve the relevance of marketing and advertising to "look-alike cohorts". In practice, this means that an anomymous Facebook user-id is generated after the completion of a sale and sent to Facebook to attribute against a set of user data in their posession. At aggregate, this data is used to improve the targeting of advertising to visitors on Facebook, Instagram, and other properties owned by Meta (primarily by identifying "like" users on these platforms who may find the advertisements relevant).
We use Twitter Connect to record certain behavioral actions on Twitter (for example, link clicks to our website) and analyze the associated behaviors on our website with the goal of improving the experience that visitors have, and determine which content is relevant. This data is aggregated and anonymous in nature, individual user sessions are not analyzed and Nanoleaf cannot attribute this data to its own personally-identifiable data stored in user accounts for Nanoleaf services.
We use Funnelytics to determine the success of marketing campaigns in aggregate, on narrowly-defined sets of website landing pages and purchase checkouts. This data is aggregated and anonymous in nature, and cannot be used by Nanoleaf to personally identify a visitor to our website.
We use Shopify to process purchases on our website in a PCI DSS compliant checkout environment which meets PSD2 requirements as required by law in the European Union. All payment transactions are processed in France, and are compliant with national law as well as the regulations proscribed by the European Commission. When you make a purchase on the Nanoleaf Shop, data essential to the processing and fulfillment of your purchase is shared with Shopify (the processor) and accessed by Nanoleaf as required to fulfill your order (the sub-processor). Purchase data is aggregated and processed by Nanoleaf for reporting purposes (these reports are not shared with other parties under any circumstances). Personally-identifiable information is used only to provide order fulfillment and customer service (either at your request, or proactively when we identify in advance service or logistics disruptions which may impact you). All data collected and stored on Shopify's servers is subject to the right to be forgotten, and you may request deletion of such data at any time by contacting us to initiate the request on your behalf. After a request has been initiated, Shopify will communicate with you directly solely in regards to the progress of your data deletion request. Please see the ""Data Vendors"" section for more information.
We use Sendinblue to provide certain transactional and marketing-related email or SMS communications with your explicit permission (the opt-in mechanism required when signing up for a contact list on our website). At our direction, Sendinblue facilitates the communication of commercial and non-commercial messages based on the permissions which you gave during the sign-up process. Some examples include limited-time promotions, general company news and updates, or product-specific news and updates related to devices which you have indicated that you own (or have purchased through the Nanoleaf Shop on our website). All data collected and stored on Sendinblue's servers is subject to the right to be forgotten, and you may request deletion of such data by contacting us. Personally-identifiable information is limited to your contact record, which only includes information which you have volunteered during the signup process (common data attributes are name, email address, country of domicile, language preference, and products owned).
We use Gorgias to facilitate customer service, order support, and technical support interactions via LiveChat on our website, telephone (IP telephony), social media messaging, and email messaging. Personally-identifiable information is required to facilitate these interactions, which includes your email address and (optionally) your name and telephone number. Order reference numbers and device serial numbers are also commonly requested to facilitate such interactions, although these cannot be used in isolation to personally identify you. Gorgias stores your contact details and case history, which enables us to provide better (and more expedient) customer service in the future. You can request deletion of any case or your case history at any time by contacting us.
Data is Anonymised : Yes
Data Storage Locations : France, Canada, United States, Hong Kong
Data Usage Purposes : Technical Analysis, Marketing
To disable the collection of data for processing with Google Analytics, you can install the opt-out tool here
Data is Anonymised : Yes
Data Storage Locations : France, Canada, United States, Hong Kong
Data Usage Purposes : Technical Analysis, Marketing
Data is Anonymised : No
Data Storage Locations : Canada, United States, Hong Kong
Data Usage Purposes : Marketing
Google's privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Marketing
Facebook's privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Marketing
Twitter's privacy policy can be found here
Data is Anonymised: Yes
Data Storage Locations: Canada
Data Usage Purposes: Marketing
Funnelytics' privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: France, Canada, Hong Kong, Japan, Viet Nam
Data Usage Purposes: Order Processing and Fulfillment
Please note that personally-identifiable information for EU and UK customers is stored in France, and may be sub-processed in Canada. This data is not stored in the other locations listed (rather, the data for customers in those regions is stored locally).
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Shopify manages GDPR compliance and deletion requests is available here
Data is Anonymised: No
Data Storage Locations: France
Data Usage Purposes: Marketing, Non-Marketing Communications
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Sendinblue manages GDPR compliance is available here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Customer Service
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Gorgias manages GDPR compliance is available here
We think there might be a better match for your location and language :) You can set these below for local prices and the fastest delivery. Wir glauben, dass es für Ihren Standort und Ihre Sprache eine bessere Übereinstimmung geben könnte :) Diese können diese unten einstellen, um lokale Preise und die schnellste Lieferung zu erhalten. Nous pensons qu’il pourrait y avoir de meilleurs résultats correspondant à votre emplacement et à votre langue :) Vous pouvez les préciser ci-dessous pour avoir une idée sur les prix locaux et les meilleurs délais de livraison. Kami pikir mungkin ada kecocokan yang lebih baik untuk lokasi dan bahasa Anda :) Anda dapat mengaturnya di bawah ini untuk harga lokal dan pengiriman tercepat. Potrebbe esserci una corrispondenza migliore per la località e la lingua da te scelta :) Impostale qui sotto per i prezzi a livello locale e una consegna più rapida. お客様の地域や言語によりピッタリのウェブページをお選びください :)以下から、現地の価格や最短の配信をご設定いただけます。 귀하의 위치와 언어에 더 적합한 매치가 있으리라 생각합니다. 지역 금액 및 가장 빠른 배송을 위해 귀하는 위치와 언어를 아래에서 설정할 수 있습니다. เราพบว่ามีตัวเลือกที่ดีกว่าสำหรับที่อยู่และภาษาของคุณ คุณสามารถตั้งค่าข้อมูลเหล่านี้ด้านล่างสำหรับราคาท้องถิ่นและเวลาจัดส่งที่เร็วที่สุด Chúng tôi nghĩ rằng có thể có sự phù hợp tốt hơn cho vị trí và ngôn ngữ của bạn :) Bạn có thể đặt những điều này bên dưới để có giá địa phương và giao hàng nhanh nhất. 使用自己的位置和語言肯定更順手吧:)您可以在下方設定這些選項，並取得當地價格與最快的交付。
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