Christmas Shipping Deadlines 🎄 | Returns Extended to Jan 31
Comprend YT, NWT, NT. Les commandes sont expédiées depuis Vancouver ou Toronto.
Our Solar Garden Lights use Solar Panels to absorb sunlight during the day to store energy in rechargeable batteries. At night, the stored energy powers LED lights, creating a soft glow.
Our Solar Panel module also includes a USB-C port as an alternative means of charging. The lights are controlled via the included remote and the Solar Panel, and are not connected to any other smart app.
The lights can stay on for 4-8 hours depending on battery levels and sunlight exposure when charging during the day.
On a cloudy or overcast day, your solar panel may not be in direct sunlight for long enough to charge properly and turn on at night. You can always supplement solar charging with usb-c charging if needed.
On a bright sunny day, the lights require 6-10 hours of direct sunlight to fully charge. Cloudy or overcast conditions may increase charging time.
If charging via USB-C, a full charge takes approximately 4 hours.
You can sync up to 20 Solar Garden Lights with one remote.
Non, il s'agit d'un produit non intelligent. Il ne peut être contrôlé que par la télécommande physique fournie ou par les boutons du panneau solaire.
Our base kit is 2 Solar Garden Lights with 1 Remote. The larger pack sizes actually consist of multiple base kits which is why you receive multiple remotes.
You do not need to use all the remotes. You can just use one remote to control all your lights, and save the others as spares!
Quick reminder: Our Solar Garden Lights will not turn on during the day or when it is in bright ambient lighting. They are designed to charge during the day, and only turn on at night when it is dark.
If your lights are not turning on during the night, press the power button on your Solar Panel – if the battery indicator does not flash green, it means that you don’t have enough battery to power on the lights.
You should also avoid placing the lights near bright artificial lighting, as this may interfere with the dusk-to-dawn sensor.
The timer function (4h, 6h, 8h) will only activate once your lights turn on at night. You can press it during the day, but the countdown will only begin once your lights turn on automatically at night.
Eg. You press the 4h timer button at 3pm. Your lights turn on automatically at 7pm when it gets dark. The timer function begins, and your lights stay on for 4 hours before turning off at 11pm.
If you are trying to charge your Solar Panel via solar power, make sure it is in a spot that receives direct sunlight. You can test different spots to place your Solar Panel during the day – if the battery indicator flashes green, you’ve found a good spot!
Try to identify the root problem:
Solar Panel Placement: Double check that your Solar Panel is placed in a well lit area that receives direct sunlight. If the battery indicator is not flashing green, it likely means that the spot you’ve placed it in does receive enough sunlight. Move it around until the battery indicator on the Solar Panel starts to flash green.
Solar Charging Function: Check that charging by solar power is working – turn on your phone flash light and shine it directly on your Solar Panel. If the battery indicator flashes green, it means your Solar Panel is working properly. If your battery indicator does not flash green under direct sunlight or a direct flash light, contact support for help.
Ability to Hold a Charge: Charge your Solar Panel with a USB-C cable to see if it is capable of holding a charge. If your Solar Panel is not able to charge to full, contact support for help.
Double check that you’ve used the right stake – the Solar Panel stake and Solar Garden Light stake look very similar!
Take the following steps:
It’s easiest to do this at night when your lights are turned on. Press the green power button on all your Solar Panels to turn on your lights if they are not already on. Then hit the “>” icon to manually change the scene playing on your lights. Do this for each Solar Garden Light set until you’ve manually set the same scene across all your lights.
Once you’ve done this, you can use the remote to change the colour/scene playing on your lights in one go.
Still stuck? Contact our support team, or visit the Nanoleaf Help Desk for more articles.
contact supportWe think there might be a better match for your location and language :) You can set these below for local prices and the fastest delivery. Wir glauben, dass es für Ihren Standort und Ihre Sprache eine bessere Übereinstimmung geben könnte :) Diese können diese unten einstellen, um lokale Preise und die schnellste Lieferung zu erhalten. Nous pensons qu’il pourrait y avoir de meilleurs résultats correspondant à votre emplacement et à votre langue :) Vous pouvez les préciser ci-dessous pour avoir une idée sur les prix locaux et les meilleurs délais de livraison. Potrebbe esserci una corrispondenza migliore per la località e la lingua da te scelta :) Impostale qui sotto per i prezzi a livello locale e una consegna più rapida. お客様の地域や言語によりピッタリのウェブページをお選びください :)以下から、現地の価格や最短の配信をご設定いただけます。 귀하의 위치와 언어에 더 적합한 매치가 있으리라 생각합니다. 지역 금액 및 가장 빠른 배송을 위해 귀하는 위치와 언어를 아래에서 설정할 수 있습니다. 使用自己的位置和語言肯定更順手吧:)您可以在下方設定這些選項，並取得當地價格與最快的交付。
