당사는 귀하의 개인적인 개인정보를 존중합니다
이 웹사이트는 귀하의 경험을 개인화하고 웹 트래픽 데이터를 분석하며 성능을 최적화하기 위해 자사 및 타사 쿠키를 사용합니다. Nanoleaf는 귀하의 데이터를 타사에 판매하지 않습니다. 개인정보 보호 정책.
EXPO Display Case User Manual
일반 문제해결
“The buttons on my control box are not responding! Some of my display cases are not lighting up properly.”
This usually means that some components of your EXPO case may not be installed tightly enough, or that one or more of your linkers were damaged during the assembly process.
To troubleshoot, first remove the controller box from your setup, and then use your fingers to push the LED module (back panel with the transparent window) firmly against the rest of the box frame.
If this does not work, inspect the linkers surrounding the display cases that do not light up. If you find that one of them broke during setup and have used up all the spare linkers provided, you can purchase additional ones here.
“I can’t seem to pair with the Nanoleaf App.”
When pairing, make sure you have Bluetooth turned ON, and that you are on a 2.4gHZ Wi-Fi network.
Unplug your EXPO Display Case, and then plug it back in to power it back on. Wait at least 30 seconds to ensure it boots up properly before you attempt the pairing process again.
If the power button on the display is not illuminated, perform a soft reset by simultaneously holding the power button and the “–” button for 15 seconds and then wait for 30s for the power button to light up.
Once the power button is lit up, you can initiate the pairing process in the Nanoleaf mobile app again.
“My Display Cases are paired but unreachable.”
Wi-Fi를 토글해 보세요
전화에서 Wi-Fi를 껐다가 다시 켜세요.
컨트롤러를 껐다 켜세요
컨트롤러를 전원에서 뺐다가 다시 꽂으세요.
라우터를 껐다 켜세요
라우터를 전원에서 분리했다가 다시 꽂으세요.
리셋을 해보세요
“I am not able to pair my Display Case.”
라우터의 설정을 확인하세요
- 전화에서 Wi-Fi를 껐다가 다시 켜세요.
- 멀티캐스트, IGMP, UPnP(해당되는 경우)가 라우터 설정에서 활성화되었는지 확인하세요.
리셋을 해보세요
“I don’t see my Display Case in the App for setup.”
Wi-Fi 문제해결
전원 장치의 플러그를 꽂으세요. 컨트롤러 전원의 불이 1분 뒤에 켜집니다.
If the Status LEDs above your controller buttons are Solid White, this means your EXPO Case is ready to connect to your network.
- 모바일 장치의 Wi-Fi가 켜져 있는지 확인하세요.
- Move your mobile device closer to your display cases.
- 모바일 장치의 Wi-Fi를 껐다가 다시 켜세요.
If the Status LEDs above your controller buttons are Flashing, means Your Wi-Fi is configured, but your EXPO Case cannot connect to the target network.
- Try to Power Cycle your Display Case (unplug your PSU from power, then plug it back in).
- If your EXPO Case is paired on the Nanoleaf App, delete the device and re-pair them with the Standard Pairing Process.
If the Status LEDs above your controller buttons are Unlit, means Your Wi-Fi is configured and connected to your router.
- 모바일 장치가 동일한 네트워크에 속해 있는지 확인하세요.
- 모바일 장치의 Wi-Fi를 껐다가 다시 켜세요.
