Một API mạng cục bộ được thiết kế để mở rộng trải nghiệm sản phẩm của bạn. Tích hợp hệ thống đèn của bạn với các thiết bị và dịch vụ của bên thứ ba và cho phép điều khiển phần cứng chi tiết hơn.
Nanoleaf 4D User Manual
Common Troubleshooting Issues
“My colours while screen mirroring are not accurately working.”
This can be improved by going to Calibration on your app and ensuring that the camera is positioned well to see the screen properly, and that the corners of the Lightstrip are accurately calibrated. You can also try to use the presets provided or adjust your camera parameters to custom settings.
“I can’t pair my Nanoleaf 4D”
Try the Reset Options listed in the section below before attempting to pair again. Hold the Power + Colour Scene button on the 4D Controller for 10s while it is still powered on. When done correctly, the Lightstrip will flash white and the controller LED will go off from being solid white. After this, attempt pairing again.
“I’ve enabled Sync+ but my other Nanoleaf devices are not screen mirroring”
Make sure that the Nanoleaf devices you’ve added to Sync+ meet the system requirements.
Nanoleaf Lines and Shapes must be on Firmware 9.2.0+. Support for Essentials will come with a future firmware upgrade, and will also need to be on Thread to work with Sync+
If you’re trying to enable Sync+ on the OG Rhythm Light Panels, Firmware 5.3 is required (subject to change).
“My app crashed during calibration”
Go to device settings and click on calibration to go through the steps again on the app.
“My 4D controller is not responding to button presses”
Power cycle by unplugging it from power and then plugging it back in before you power it back on to test it again.
If it still does not respond to button presses (e.g. button LED does not blink when press a specific button or Lightstrip does not respond), contact Customer Support for a replacement.
“I cut my Lightstrip too short”
Once cut, the strip can not be connected back together, Please reach out to Customer Support to get a replacement.
“Reset Options”
If you are still experiencing issues with your Nanoleaf 4D, try these steps:
Chu kỳ nguồn
Power cycle your Nanoleaf 4D devices by unplugging them from power and then plugging them back in.
Wi-Fi
Try toggling your Wi-Fi off and back on, restarting the app you’re using to control your lights, or restarting your device.
Kiểm tra công tắc
Đảm bảo rằng đèn của bạn không bị tắt bởi công tắc vật lý chẳng hạn như trên thanh nguồn vì điều này sẽ khiến đèn bị tắt nguồn và không phản hồi.
Cài đặt lại
Reset the device by pressing the Power and Colour Scene button on the Controller together for at least 10s, while it is still powered on.
Nếu bạn đã thực hiện tất cả các bước này nhưng sự cố vẫn tiếp diễn, vui lòng liên hệ với nhóm hỗ trợ của chúng tôi để được hỗ trợ thêm.
- Trên trang này
- My colours while screen mirroring are not accurately working
- I can’t pair my Nanoleaf 4D
- I’ve enabled Sync+ but my other Nanoleaf devices are not screen mirroring
- My app crashed during calibration
- My 4D controller is not responding to button presses
- I cut my Lightstrip too short
- Đặt lại cài đặt
