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Blocks User Manual

常見問題

  • 1

    How are these different from Nanoleaf Shapes and Nanoleaf Canvas?

    Nanoleaf Blocks are different in a few ways:

    • Edge-to-edge evenly diffused lighting (Shapes have rounded corners and edges that do not light up, while Canvas has a slight pattern when light up)
    • No touch reactivity
    • Some components such as the Light Pegboard and Shelf must be screw mounted (most of our light panels can be adhesive mounted)
    • It goes beyond statement lighting and offers new accessories that offer storage/display functionality!
  • 2

    How are these different from Nanoleaf Skylight?

    The main difference is in the use case! Skylight is hardwired ceiling product which is AC powered, while Blocks is primarily a plug-in wall product.

  • 3

    Nanoleaf Blocks 是如何安裝在牆上的？

    Y您可以使用附帶的雙面膠紙將 Nanoleaf Blocks 大正方形、 小正方形和紋理正方形安裝在任何光滑平坦的表面上。Nanoleaf Blocks 的發光洞洞版和置物架必須使用附帶的螺絲進行固定安裝。

    Note: 膠紙不適用於天花板安裝或帶有紋理、多孔或粗糙表面。(ie. wallpaper or brick walls). 由於 Nanoleaf Blocks 也更重、更厚，我們建議不要使用膠紙將它們安裝在天花板上。

  • 4

    Can I physically connect Nanoleaf Blocks with other Nanoleaf light panels?

    Nanoleaf Blocks can be connected to Nanoleaf Shapes & Elements in a layout as they share the same type of rigid linkers. Note: Nanoleaf Blocks & Shapes do not share the same type of flex linkers. You can only connect them together using rigid linkers.

  • 5

    Nanoleaf Blocks 會對觸摸作出反應嗎？

    Nanoleaf Blocks 不會對觸摸做出反應。

  • 6

    發光洞洞板/置物架能承受多少重量？

    1.5kg for Shelves and 3kg for Pegboard.

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    數據為匿名： 是
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    數據用途： 技術分析、市場推廣
    要停用 Google Analytics 的數據收集處理功能，您可在此處安裝退出使用之工具

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    數據為匿名： 是
    數據儲存位置： 法國、加拿大、美國、香港
    數據用途： 技術分析、市場推廣

  • Google Ads

    We use Google Ads to promote our products and services in various countries, including the United Kingdom and the member states of the European Union. Ad products which we utilise include AdWords (text and search), Display (banner), and various formats of video advertising units on YouTube. Google Ads is a subprocessor of aggregate data collected via Google Analytics and shared with Google Ads in an anonymised manner (user-id-session is not transmitted, since it is not collected). Ad personalization signals are disabled by default for users in the EU and UK. This prevents the use of remarketing and retargeting advertisements unless a visitor has opted in for this use.

    數據為匿名： 否
    您的數據儲存位置： 加拿大、美國、香港
    數據用途： 市場推廣
    Google 之私隱政策請參閱此處

  • Facebook Connect

    We use Facebook Connect to record behavioural activity related to sales, and to improve the relevance of marketing and advertising to "look-alike cohorts". In practice, this means that an anomymous Facebook user-id is generated after the completion of a sale and sent to Facebook to attribute against a set of user data in their posession. At aggregate, this data is used to improve the targeting of advertising to visitors on Facebook, Instagram, and other properties owned by Meta (primarily by identifying "like" users on these platforms who may find the advertisements relevant).

    數據為匿名： 否
    數據儲存位置： 美國
    數據用途： 市場推廣
    Facebook 之私隱政策請參閱此處

  • Twitter Connect

    We use Twitter Connect to record certain behavioural actions on Twitter (for example, link clicks to our website) and analyse the associated behaviours on our website with the goal of improving the experience that visitors have, and determine which content is relevant. This data is aggregated and anonymous in nature, individual user sessions are not analysed and Nanoleaf cannot attribute this data to its own personally-identifiable data stored in user accounts for Nanoleaf services.

    數據為匿名： 否
    數據儲存位置： 美國
    數據用途： 市場推廣
    Twitter 之私隱政策請參閱此處

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    我們使用 Funnelytics 識別市場推廣活動在狹義網站登陸頁面及購物結帳集合上的成功。 此項數據為綜合及匿名之內容，不可由 Nanoleaf 用於個別識別我們網站的訪客。

    數據為匿名： 是
    數據儲存位置： 加拿大
    數據用途： 市場推廣
    Funnelytics 之私隱政策請參閱此處

  • Shopify

    We use Shopify to process purchases on our website in a PCI DSS compliant checkout environment which meets PSD2 requirements as required by law in the European Union. All payment transactions are processed in France, and are compliant with national law as well as the regulations proscribed by the European Commission. When you make a purchase on the Nanoleaf Shop, data essential to the processing and fulfilment of your purchase is shared with Shopify (the processor) and accessed by Nanoleaf as required to fulfil your order (the sub-processor). Purchase data is aggregated and processed by Nanoleaf for reporting purposes (these reports are not shared with other parties under any circumstances). Personally-identifiable information is used only to provide order fulfilment and customer service (either at your request, or proactively when we identify in advance service or logistics disruptions which may impact you). All data collected and stored on Shopify's servers is subject to the right to be forgotten, and you may request deletion of such data at any time by contacting us to initiate the request on your behalf. After a request has been initiated, Shopify will communicate with you directly solely in regards to the progress of your data deletion request. Please see the ""Data Vendors"" section for more information.

    Data is Anonymised: No
    Data Storage Locations: France, Canada, Hong Kong, Japan, Vietnam
    Data Usage Purposes: Order Processing and Fulfilment
    Please note that personally-identifiable information for EU and UK customers is stored in France, and may be sub-processed in Canada. This data is not stored in the other locations listed (rather, the data for customers in those regions is stored locally).
    To submit a right to be forgotten request, please contact Nanoleaf Support
    More information on how Shopify manages GDPR compliance and deletion requests is available here

  • Brevo

    We use Brevo to provide certain transactional and marketing-related email or SMS communications with your explicit permission (the opt-in mechanism required when signing up for a contact list on our website). At our direction, Breco facilitates the communication of commercial and non-commercial messages based on the permissions which you gave during the sign-up process. Some examples include limited-time promotions, general company news and updates, or product-specific news and updates related to devices which you have indicated that you own (or have purchased through the Nanoleaf Shop on our website). All data collected and stored on Brevo's servers is subject to the right to be forgotten, and you may request deletion of such data by contacting us. Personally-identifiable information is limited to your contact record, which only includes information which you have volunteered during the signup process (common data attributes are name, email address, country of domicile, language preference, and products owned).

    數據為匿名： 否
    數據儲存位置： 法國
    數據用途： 市場推廣、非市場推廣之通訊
    要提交遺忘權利之申請，請聯絡 Nanoleaf 支援
    關於 Brevo 管理 GDPR 合規及刪除申請的詳細資訊，請參閱此處

  • Gorgias

    We use Gorgias to facilitate customer service, order support, and technical support interactions via LiveChat on our website, telephone (IP telephony), social media messaging, and email messaging. Personally-identifiable information is required to facilitate these interactions, which includes your email address and (optionally) your name and telephone number. Order reference numbers and device serial numbers are also commonly requested to facilitate such interactions, although these cannot be used in isolation to personally identify you. Gorgias stores your contact details and case history, which enables us to provide better (and more expedient) customer service in the future. You can request deletion of any case or your case history at any time by contacting us.

    數據為匿名： 否
    數據儲存位置： 美國
    數據用途： 客戶服務
    要提交遺忘權利之申請，請聯絡 Nanoleaf 支援
    關於 Gorgias 管理 GDPR 合規及刪除申請的詳細資訊，請參閱此處

  • Pinterest

    我們使用 Pinterest Ads 以評估、報告及改善 Pinterest 的廣告效能，或識別 Pinterest 以內及以外向客戶展示的廣告種類。 此項包含您訪問我們網站或在我們這裏購物的資訊，或來自第三方服務的關於您的喜好的資訊。我們可能使用這些內容以促成向您展示的廣告。 您可在您的「私隱及數據設定」處控制我們使用這一資訊為您帶來個人化體驗的方式，以及您在 Pinterest 看到的廣告。

    數據為匿名： 否
    數據儲存位置： 美國
    數據用途： 市場推廣
    Pinterest 之私隱政策請參閱此處

  • TikTok

    我們使用 TikTok Ads 在各個國家推廣我們的產品及服務。TikTok 與廣告商以及第三方測量公司共享資訊，以顯示平台上的用戶數，以及觀看或點閱某一廣告的用戶。 如您使用的 TikTok 版本是 TikTok Lite，則資訊會與廣告網絡共享，從而在 TikTok Lite 應用程式以及網上其他地方向您展示個人化廣告。 TikTok 依據其私隱政策儲存及處理數據。

    數據為匿名： 否
    數據儲存位置： 美國及加拿大
    數據用途： 市場推廣
    TikTok 之私隱政策請參閱此處

關閉
Hello, Traveller! Hallo Reisender! Bonjour voyageur ! Halo, Wisatawan! Ciao, Viaggiatore! ようこそ、旅行者の皆様。 안녕하세요, 여행자 여러분들! สวัสดีนักเดินทาง! Xin chào, khách du lịch! 您好，喜愛旅行的各位!

We think there might be a better match for your location and language :) You can set these below for local prices and the fastest delivery. Wir glauben, dass es für Ihren Standort und Ihre Sprache eine bessere Übereinstimmung geben könnte :) Diese können diese unten einstellen, um lokale Preise und die schnellste Lieferung zu erhalten. Nous pensons qu’il pourrait y avoir de meilleurs résultats correspondant à votre emplacement et à votre langue :) Vous pouvez les préciser ci-dessous pour avoir une idée sur les prix locaux et les meilleurs délais de livraison. Kami pikir mungkin ada kecocokan yang lebih baik untuk lokasi dan bahasa Anda :) Anda dapat mengaturnya di bawah ini untuk harga lokal dan pengiriman tercepat. Potrebbe esserci una corrispondenza migliore per la località e la lingua da te scelta :) Impostale qui sotto per i prezzi a livello locale e una consegna più rapida. お客様の地域や言語によりピッタリのウェブページをお選びください :)以下から、現地の価格や最短の配信をご設定いただけます。 귀하의 위치와 언어에 더 적합한 매치가 있으리라 생각합니다. 지역 금액 및 가장 빠른 배송을 위해 귀하는 위치와 언어를 아래에서 설정할 수 있습니다. เราพบว่ามีตัวเลือกที่ดีกว่าสำหรับที่อยู่และภาษาของคุณ คุณสามารถตั้งค่าข้อมูลเหล่านี้ด้านล่างสำหรับราคาท้องถิ่นและเวลาจัดส่งที่เร็วที่สุด Chúng tôi nghĩ rằng có thể có sự phù hợp tốt hơn cho vị trí và ngôn ngữ của bạn :) Bạn có thể đặt những điều này bên dưới để có giá địa phương và giao hàng nhanh nhất. 使用自己的位置和語言肯定更順手吧:)您可以在下方設定這些選項，並取得當地價格與最快的交付。

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