Nanoleaf Canada Ltd.とその子会社およびDoodle Labs Inc.を含む関連会社(総称して「Nanoleaf」、「我々」、「我々の」、「我々」または「弊社」)は、お客様のプライバシーについて真剣に向き合っています。弊社は、お客様が弊社と共有する個人情報は、お客様の利益になるような目的で使用されるべきであると考えています。データを収集する際の弊社の最終的な目標は、お客様の生活を向上させ、技術を通じてより良い環境の実現に貢献することです。このプライバシーポリシー（以下「ポリシー」）は、弊社のウェブサイト、eコマースプロパティ、モバイルアプリケーション、および弊社のスマートライト製品(以下「スターターシリーズ」)に適用されます。
Nanoleaf Canada Ltd. and all its subsidiaries and related companies including Doodle Labs Inc. (collectively “Nanoleaf”, “we”, “our”, or “us”) take privacy seriously. We believe the personal data you share with us should be used for the purpose of working to your benefit. Our ultimate goal when collecting any data is to improve the lives of our customers and help better the environment through technology. This Privacy Policy (“Policy”) is applicable to our website, eCommerce properties, our mobile applications, and our connected lighting products (“Smarter Series”).
私たちは、製品の改善、コンテンツのパーソナライズ、お客様に提供するカスタマーサービスとテクニカルサポートの改善のためにデータを使用しています。これらの項目以外の用途でデータを利用することはございません。お客様が 123 Main Streetに住むJohn Smithさんであろうと 789 Front Streetに住むJane Doe であろうと、私たちには何の関係もありません。私たちにとって重要なのは、時間をかけて改良を続け、人々に愛されるものを作ること、そしてすべてのお客様に正しく接し、公正で敬意ある態度で行動することなのです。
私たちは、お客様の許可を得た上で、私たちの製品やサービスをより快適にご利用いただくために必要な場合を除いて、個人を特定できる情報を第三者と共有することに反対しています。
We use data to improve our products, to personalize content, and to improve the customer service and technical support that we provide to customers. Using data outside of those parameters has no application for our business, and is not of interest to us. It doesn’t matter to us whether you’re John Smith of 123 Main Street or Jane Doe of 789 Front Street. What matters to us is that we continue to get better over time and build things that people love—and that we do right by all of our customers and conduct ourselves in a fair, respectful manner.
We’re opposed to sharing personally-identifiable information with third parties unless it’s with your permission and is strictly relevant to providing you a better experience with our products or services.
Nanoleafスターターシリーズ製品をNanoleafのサーバーに接続すると、製品との直接的なインタラクションに基づくイベントデータが収集されます。これには以下が含まれます。
このデータは、Nanoleafのアルゴリズムと分析ツールに供給され、高度な機能へのアクセスや製品の改善のために使用されます。
弊社のモバイルアプリは、アプリの使用方法に関する匿名化されたデータを収集します。このデータは、モバイルアプリのエクスペリエンスを向上させる目的で使用されます。お客様は、弊社のモバイルアプリを通じて、Nanoleafコミュニティとコンテンツを共有することを選択することができます。このコンテンツは、送信されると収集・保存されます。
弊社のウェブサイトでは、お客様を理解し、最高のエクスペリエンスを実現するために情報を収集しています。このデータには、お客様のIPアドレス、クッキーID、ウェブブラウザ、所在地、お客様が当ウェブサイトで閲覧したページなどが含まれます。弊社のウェブサイトは、行動パターンの特定、パーソナライズされたコンテンツの提供、製品の改良のために、多くの分析サービスを利用しています。これらのサービスから個人を特定できる情報を収集することはありませんが、各サービスは独自のプライバシーポリシーに従って、弊社と共有しない情報を収集することがあります。
これらの分析サービスには以下のものがあります。
プライバシーおよびデータの取り扱いに関する詳細については、こちらをご覧ください。
Nanoleaf Shopで製品を購入する際、お客様は任意でお名前、メールアドレス、支払い情報、請求先住所、配送先住所、電話番号などを提供します。これらの情報は、お客様の注文を処理するためにのみ使用されます。お客様が弊社からのマーケティング情報を受け取ることを選択された場合、弊社からお客様にキャンペーン情報をお送りすることがあります。お客様は、メッセージのフッターにある購読中止のリンクをクリックすることにより、いつでも購読を中止することができます。これにより、お客様から販促用リストへの再登録を要求されない限り、販促用メールは送信されなくなります。
When you connect your Nanoleaf Smarter Series devices to Nanoleaf’s servers, we collect event data based on direct interactions with your devices. This includes:
This data is fed into Nanoleaf’s algorithms and analysis tools and is used to provide you access to advanced features and product enhancements.
Our mobile apps collect anonymized usage data on how the app is used. This data is used for the purposes of enhancing the mobile app experience. You may choose to share content with the Nanoleaf Community through our mobile Apps. This content is collected and stored once submitted.
Our website collects information to help us understand our customers and create the best experience possible. This data includes things like your IP address, cookie ID, web browser, location, and pages you visit on our website. Our website uses a number of analysis services to help us identify patterns of behavior, offer personalized content, and improve our products. We do not collect personally-identifiable information from these services; however, they may collect information that they do not share with us in accordance with their own privacy policies.
These analytical services include:
For further information on privacy and data handling, please refer to:
When purchasing items from the Nanoleaf Shop, you voluntarily give us your name, email address, payment information, billing and shipping addresses, and telephone number. We use this information solely for processing your order. If you have opted-in to receive marketing communications from us, we will send you promotional offers from time to time. You may unsubscribe at any time by clicking the unsubscribe link in the footer of any message. This prevents any promotional emails from being sent to you unless you explicitly request that we re-add you to a promotional list.
当店は、お客様の個人情報を保護するために合理的な範囲で必要な措置を講じています。当ショップで購入される際に提供される個人を特定できる情報は、SSLにより暗号化され、AES-256の暗号化通信により保存されます。Nanoleaf Shopは、Shopifyによって運営されています。Shopifyのデータ取り扱いに関する詳細は、Shopifyのサービス利用規約とプライバシーステートメントをお読みください。Nanoleaf Perksロイヤリティプログラムは、Smile.ioによって運営されています。詳細については、同社のプライバシー・ポリシーを参照してください。
また、弊社のスターターシリーズは、HomeKitとZigBeeによる通信のために最新の暗号化技術を使用しています。
We take reasonable precautions to protect your personal data. Personally-identifiable information provided along with any purchases made through our store is encrypted using SSL and stored with AES-256 encryption. The Nanoleaf Shop is hosted by Shopify. For more information on Shopify’s data-handling practices, please read Shopify’s Terms of Service and Privacy Statement. The Nanoleaf Perks loyalty program is administered by Smile.io. You may wish to refer to their Privacy Policy for further information.
Our Smarter Series also uses the latest in encryption technology to communicate using HomeKit and ZigBee.
弊社は、法律、eコマース注文を促進するための取引上の必要性、Nanoleaf Perksプログラムの管理、決済会社での本人確認、請求先確認、与信調査、その他決済会社によるサービス提供のため、お客様のご同意のうえ決済会社に個人情報を開示する場合、またはお客様が明示的に同意した場合を除き、弊社の誠実な判断により必要な範囲でお客様の個人情報を第三者に開示することはありません。
弊社は、お客様がNanoleafアカウントをこれらのサービスと接続することを選択した場合、お客様のデータをAmazon Alexa、Google Home、IFTTTなどのサードパーティ・サービスと共有することがあります。すべての場合において、弊社のサービスは、実際に情報を共有する前に、お客様の許可を求めます。これらのサイトは、弊社とは独立して運営されており、独自のプライバシーポリシーおよびセキュリティポリシーを定めています。お客様が第三者と共有することを選択した個人情報については、その第三者のプライバシーポリシーが適用されます。お客様ご自身が訪問されるすべてのサイトでこれらのポリシーを確認することをお勧めします。このポリシーは、そのようなリンク先のページや他のサイトには適用されず、弊社は、お客様の便宜のためにのみ提供されているリンク先のウェブサイトのコンテンツや業務について責任を負うものではありません。
音声を可視化し、マイクを搭載した製品の場合、音声は録音されず、第三者と共有されません。ハードウェア製品上でリアルタイムにその場で可視化されます。
We will not disclose your personal information to third parties, except if, and to the extent necessary, in our good faith judgment, doing so is required: by law, for the transactional needs of facilitating eCommerce orders, for administering the Nanoleaf Perks program, or where you have given explicit consent.
We may share your data with third party services like Amazon Alexa, Google Home, IFTTT and others when you choose to connect your Nanoleaf Account with these services. In all cases, our service will ask for your permission before actually sharing information. These sites operate independently of us and have established their own privacy and security policies. Any personal information you choose to share with third parties is subject to that third party’s privacy policy. We encourage you to review these policies at any site you visit. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content or practices of any linked websites that are provided solely for your convenience.
For products that visualize audio and contain a microphone, the audio is not recorded or shared with third parties—it is visualized locally in realtime, on the device hardware.
弊社は、家族全員が使用できるようなシンプルな製品を設計していますが、13歳未満のお子様を特別に対象とはしていません。弊社は、13歳未満の未成年者の個人情報を収集する意図はありません。弊社は、両親および保護者が、お子様がオンラインでどのように情報を共有しているかを監督することを推奨します。弊社は、13歳未満のお子様から意図せずして個人情報を収集したことに気付いた場合、弊社のデータベースから当該個人情報を削除するよう商業的に合理的な努力を行います。
While we design our products to be simple enough for use by all family members, we do not specifically target our products toward children under the age of 13. We do not intend to collect personal information on minors under the age of 13 and we encourage parents and guardians to supervise how children are sharing information online. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonably efforts to delete such personal information from our database.
お客様は、メッセージのフッターにある購読中止のリンクをクリックすることで、弊社からのメールの受信を中止することができます。これにより、お客様が明示的にプロモーションリストへの再登録を要求しない限り、いかなるプロモーションメールもお客様に送信されなくなります。
お客様のアカウントに関連して弊社が保有する個人情報の確認、弊社によるお客様の情報の使用および開示に対する同意の撤回、弊社がお客様の個人情報を提供している可能性のある第三者の一覧の請求、または可能な場合はお客様の個人情報の修正を希望される場合、お客様は弊社 ([email protected]) に連絡することができます。
お客様のアカウントの閉鎖を希望される場合は、[email protected]にお問合せください。
上記のいずれかを行うために弊社にご連絡いただく場合、弊社は、お客様を特定し、お客様の個人情報の存在、使用および開示についてお客様にお伝えするために、十分な個人情報の提供をお願いすることがあり、この個人情報はこの目的のためにのみ使用されます。お客様がご自身の個人情報について弊社にご連絡された場合、弊社は合理的な期間内に、対応させていただきます。
You may stop receiving emails from us by clicking the unsubscribe link in the footer of any message. This prevents any promotional emails from being sent to you unless you explicitly request that we re-add you to a promotional list.
If you would like to review the personal information held by us in connection with your account; withdraw your consent for our use and disclosure of your information; request a list of third parties to which the Company may have provided your personal information; or amend your personal information, where possible, you can contact us at [email protected].
If you would like to close your account, you can contact us at [email protected].
If you contact us to do any of the things listed above, we may require you to provide sufficient personal information to allow us to identify you and tell you about the existence, use and disclosure of your personal information and this personal information will only be used for this purpose. If you contact us about your personal information, we will respond to your request within a reasonable time and at no cost to you.
弊社の現在のプライバシーポリシーと利用規約は、GDPRの趣旨に沿ったものとなっています。お客様はいつでも、お客様の個人情報の修正または弊社の記録からの個人データの削除 (「忘れられる権利」)を、[email protected] にメールで要望することができます。私たちは、合理的な期間内にこれらのご要望に対応することを約束します（通常はご要望を受けてから1週間以内に解決することを目指しています。）
Our current privacy policy and terms of service are aligned with the spirit of the GDPR. You may, at any time, request amendments to your personal information or deletion of your personal data (‘the right to be forgotten’) from our records by emailing [email protected] We commit to addressing these requests within a reasonable time frame (our goal is resolution within one week of receiving a request).
本ポリシーに関するご質問を含め、その他のお問い合わせは、メール [email protected]にてお願いいたします。
If you have any other inquiries, including questions about this Policy, please email us at [email protected].
「私たちは常に、お客様により良いサービスを提供することを目指し、その結果、私たちの進化に伴い、このポリシーは更新される必要があることを予期しています。お客様により良いサービスを提供するために、私たちはこのポリシーを時折変更する権利を有します。私たちは、お客様に関連する項目を更新するために合理的な努力をします。
We are always looking to serve our customers better and as a result we anticipate that this policy will need to be updated as we evolve. In serving you better, we reserve the right to change this policy occasionally. We will make reasonable efforts to update you on items relevant to you.
修正履歴
投稿日 2017年12月7日
発効日 2018年2月1日
2018年12月10日 オーディオビジュアライジング製品に関連する明確化
2020年8月5日 閲覧データがSnapchat IncおよびAmazon.com Incが所有する広告サービスと共有されなくなったことを反映
2020年10月9日 Zendeskを個人を特定できる情報のベンダー・サブプロセッサーとして追加
2022年9月29日 決済会社の追加により、個人情報の第三者提供の項目を修正
Amendment Log
Posted Date: December 7, 2017.
Effective Date: February 1, 2018.
Amended December 10, 2018 to provide clarifications relevant to audio visualizing devices.
Amended August 5, 2020 to reflect that browsing data is no longer shared with advertising services owned by Snapchat Inc and Amazon.com Inc.
Amended October 9, 2020 to identify Zendesk as a vendor subprocessor of personally-identifiable information.
All data collected and processed is handled in accordance with our privacy policy. We do not sell your personal information to third parties, and collected data is anonymised and aggregated to cohorts wherever possible. "First Party" cookies refers to data usage on this website, and generally cannot be disabled without breaking core functionality. "Third Party" cookies refers to cookies which are stored in your browser and accessible by a third party vendor. Please see the appropriate tabs for more information.
We use your IP address to determine the country which you're connecting from and suggest the locale which is most relevant to your physical location (localizing product information, availability, and currency). Data processing is conducted on the client side (your browser), and your location preference is stored in a cookie in your browser. Pinpointing your location by this service is restricted to the country level, and is not sent to our servers for storage or further analysis.
We use the preferred language settings provided by the user-agent of your browser to suggest content which is available in your language. Data processing is conducted on the client side (your browser), and your language preference is stored in a cookie in your browser. This information is not sent to our servers for storage or further analysis.
Upon login with an eligible Nanoleaf account, we generate a hashed and anonymised token and store it in your browser. This facilitates single sign on for various accounts that you use to interact with our products and services (Nanoleaf Shop, Nanoleaf Helpdesk, Nanoleaf App, and/or Nanoleaf Cloud). This token does interact with third party services if you log into our website, but is designed in such a way that it cannot be used to identify you without access to additional data (specifically, a database containing information registered in any of your Nanoleaf user accounts). For more information on these interactions, please review the "Third Party" and "Data Vendors" sections.
We use Google Analytics to analyze aggregate behavior on our website, with the goal of using these aggregated data sets to improve user experience, website performance, and relevance of the content that we publish. We do not use the user-id-session collection function, and do not analyze individual user sessions using Google Analytics. We do create remarketing lists with Google Analytics, which at aggregate are used to improve the relevance of paid advertising for users who have not opted out of data collection with Google (please see the "Data Vendors" tab for opt-out instructions). These lists cannot be used by Nanoleaf to personally identify you. On the European locales of our website, IP addresses are anonymised by local servers before data is processed by Google Analytics. Please note that anonymised data may be sent to these third countries : United States, Canada, Hong Kong.
We use Google Optimize to analyze aggregate visitor preferences and help determine whether the content which we publish on our website is useful for visitors. This includes "A/B" and "Multivariant" tests of content and website design/layout. The information collected through this analysis is of an aggregate, anonymous nature (user-id-session is not collected).
We use Google Ads to promote our products and services in various countries, including the United Kingdom and the member states of the European Union. Ad products which we utilize include AdWords (text and search), Display (banner), and various formats of video advertising units on YouTube. Google Ads is a subprocessor of aggregate data collected via Google Analytics and shared with Google Ads in an anonymised manner (user-id-session is not transmitted, since it is not collected). Ad personalization signals are disabled by default for users in the EU and UK. This prevents the use of remarketing and retargeting advertisements unless a visitor has opted in for this use.
We use Facebook Connect to record behavioral activity related to sales, and to improve the relevance of marketing and advertising to "look-alike cohorts". In practice, this means that an anomymous Facebook user-id is generated after the completion of a sale and sent to Facebook to attribute against a set of user data in their posession. At aggregate, this data is used to improve the targeting of advertising to visitors on Facebook, Instagram, and other properties owned by Meta (primarily by identifying "like" users on these platforms who may find the advertisements relevant).
We use Twitter Connect to record certain behavioral actions on Twitter (for example, link clicks to our website) and analyze the associated behaviors on our website with the goal of improving the experience that visitors have, and determine which content is relevant. This data is aggregated and anonymous in nature, individual user sessions are not analyzed and Nanoleaf cannot attribute this data to its own personally-identifiable data stored in user accounts for Nanoleaf services.
We use Funnelytics to determine the success of marketing campaigns in aggregate, on narrowly-defined sets of website landing pages and purchase checkouts. This data is aggregated and anonymous in nature, and cannot be used by Nanoleaf to personally identify a visitor to our website.
We use Shopify to process purchases on our website in a PCI DSS compliant checkout environment which meets PSD2 requirements as required by law in the European Union. All payment transactions are processed in France, and are compliant with national law as well as the regulations proscribed by the European Commission. When you make a purchase on the Nanoleaf Shop, data essential to the processing and fulfillment of your purchase is shared with Shopify (the processor) and accessed by Nanoleaf as required to fulfill your order (the sub-processor). Purchase data is aggregated and processed by Nanoleaf for reporting purposes (these reports are not shared with other parties under any circumstances). Personally-identifiable information is used only to provide order fulfillment and customer service (either at your request, or proactively when we identify in advance service or logistics disruptions which may impact you). All data collected and stored on Shopify's servers is subject to the right to be forgotten, and you may request deletion of such data at any time by contacting us to initiate the request on your behalf. After a request has been initiated, Shopify will communicate with you directly solely in regards to the progress of your data deletion request. Please see the ""Data Vendors"" section for more information.
We use Sendinblue to provide certain transactional and marketing-related email or SMS communications with your explicit permission (the opt-in mechanism required when signing up for a contact list on our website). At our direction, Sendinblue facilitates the communication of commercial and non-commercial messages based on the permissions which you gave during the sign-up process. Some examples include limited-time promotions, general company news and updates, or product-specific news and updates related to devices which you have indicated that you own (or have purchased through the Nanoleaf Shop on our website). All data collected and stored on Sendinblue's servers is subject to the right to be forgotten, and you may request deletion of such data by contacting us. Personally-identifiable information is limited to your contact record, which only includes information which you have volunteered during the signup process (common data attributes are name, email address, country of domicile, language preference, and products owned).
We use Gorgias to facilitate customer service, order support, and technical support interactions via LiveChat on our website, telephone (IP telephony), social media messaging, and email messaging. Personally-identifiable information is required to facilitate these interactions, which includes your email address and (optionally) your name and telephone number. Order reference numbers and device serial numbers are also commonly requested to facilitate such interactions, although these cannot be used in isolation to personally identify you. Gorgias stores your contact details and case history, which enables us to provide better (and more expedient) customer service in the future. You can request deletion of any case or your case history at any time by contacting us.
Data is Anonymised : Yes
Data Storage Locations : France, Canada, United States, Hong Kong
Data Usage Purposes : Technical Analysis, Marketing
To disable the collection of data for processing with Google Analytics, you can install the opt-out tool here
Data is Anonymised : Yes
Data Storage Locations : France, Canada, United States, Hong Kong
Data Usage Purposes : Technical Analysis, Marketing
Data is Anonymised : No
Data Storage Locations : Canada, United States, Hong Kong
Data Usage Purposes : Marketing
Google's privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Marketing
Facebook's privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Marketing
Twitter's privacy policy can be found here
Data is Anonymised: Yes
Data Storage Locations: Canada
Data Usage Purposes: Marketing
Funnelytics' privacy policy can be found here
Data is Anonymised: No
Data Storage Locations: France, Canada, Hong Kong, Japan, Viet Nam
Data Usage Purposes: Order Processing and Fulfillment
Please note that personally-identifiable information for EU and UK customers is stored in France, and may be sub-processed in Canada. This data is not stored in the other locations listed (rather, the data for customers in those regions is stored locally).
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Shopify manages GDPR compliance and deletion requests is available here
Data is Anonymised: No
Data Storage Locations: France
Data Usage Purposes: Marketing, Non-Marketing Communications
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Sendinblue manages GDPR compliance is available here
Data is Anonymised: No
Data Storage Locations: United States
Data Usage Purposes: Customer Service
To submit a right to be forgotten request, please contact Nanoleaf Support
More information on how Gorgias manages GDPR compliance is available here
We think there might be a better match for your location and language :) You can set these below for local prices and the fastest delivery. Wir glauben, dass es für Ihren Standort und Ihre Sprache eine bessere Übereinstimmung geben könnte :) Diese können diese unten einstellen, um lokale Preise und die schnellste Lieferung zu erhalten. Nous pensons qu’il pourrait y avoir de meilleurs résultats correspondant à votre emplacement et à votre langue :) Vous pouvez les préciser ci-dessous pour avoir une idée sur les prix locaux et les meilleurs délais de livraison. Kami pikir mungkin ada kecocokan yang lebih baik untuk lokasi dan bahasa Anda :) Anda dapat mengaturnya di bawah ini untuk harga lokal dan pengiriman tercepat. Potrebbe esserci una corrispondenza migliore per la località e la lingua da te scelta :) Impostale qui sotto per i prezzi a livello locale e una consegna più rapida. お客様の地域や言語によりピッタリのウェブページをお選びください :)以下から、現地の価格や最短の配信をご設定いただけます。 귀하의 위치와 언어에 더 적합한 매치가 있으리라 생각합니다. 지역 금액 및 가장 빠른 배송을 위해 귀하는 위치와 언어를 아래에서 설정할 수 있습니다. เราพบว่ามีตัวเลือกที่ดีกว่าสำหรับที่อยู่และภาษาของคุณ คุณสามารถตั้งค่าข้อมูลเหล่านี้ด้านล่างสำหรับราคาท้องถิ่นและเวลาจัดส่งที่เร็วที่สุด Chúng tôi nghĩ rằng có thể có sự phù hợp tốt hơn cho vị trí và ngôn ngữ của bạn :) Bạn có thể đặt những điều này bên dưới để có giá địa phương và giao hàng nhanh nhất. 使用自己的位置和語言肯定更順手吧:)您可以在下方設定這些選項，並取得當地價格與最快的交付。
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