Orders ship from Yokohama via Yamato courier service.
Good to Know
- ・Payments will be processed in Japanese Yen by NanoGrid Limited (a Hong Kong company; some banks may add a small foreign transaction fee to your statement but not a currency exchange fee, please discuss with your financial institution for more information).
- ・Payments are processed in a secure checkout system at https://ja-shop.nanoleaf.me by Shopify, Inc.
- ・Orders ship from our logistics partner in Yokohama. Please allow 1-2 business days for order processing before shipment.
- ・For orders shipped outside of Hong Kong, duties and local taxes may be owing and are your responsibility to pay. Please check with your customs agency before ordering, as the amount quoted during checkout is only an estimate. Commercial invoices for tax purposes are available upon request.
- ・Payments will be processed in Japanese Yen by NanoGrid Limited (a Hong Kong company; some banks may add a small foreign transaction fee to your statement, please discuss with your financial institution for more information).
- ・Payments are processed in a secure checkout system at https://jp-shop.nanoleaf.me by Shopify, Inc.
- ・Orders ship from our logistics partner in Yokohama. In-stock items ordered before 5pm eastern time generally ship the next working day.
- ・No import duties or other surprise fees are payable by you upon delivery, and note that your order is VAT-exempt. Commercial invoices for tax purposes are available upon request.
