Product Care & Warranty

Clean Regularly

Wipe your device with a soft, slightly damp microfiber cloth after use. For additional cleaning, use a cloth lightly dampened with 70% isopropyl alcohol.

Keep It Dry

Do not immerse your device in water or expose it to excessive moisture. Always allow it to dry completely before storing or using it again.

Handle With Care

Avoid dropping, throwing, or placing heavy objects on your device. Store it in a clean, dry location when not in use.

Use the Included Accessories

Only use the supplied power adapter, charging accessories, and other included components unless otherwise specified for your product.

Safe Use

To help ensure the best experience:

• Read your product's User Guide before first use.
  
• Use eye protection when instructed in your product documentation.
  
• Do not look directly into high-intensity LEDs.
  
• Follow all operating and charging instructions included with your device

Nanoleaf stands behind the quality of every product we make. If your product experiences a manufacturing defect during the applicable warranty period, our support team is here to help.

Warranty coverage varies by product and region. Most Nanoleaf Wellness devices include a 2-year limited warranty, while devices purchased in North America include a 1-year limited warranty. Please refer to your product documentation or our Warranty Policy for complete details and regional coverage.

View Warranty Policy →