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Table of Content
Table of Content

Blocks User Manual

FAQs

  • 1

    How are these different from Nanoleaf Shapes and Nanoleaf Canvas?

    Nanoleaf Blocks are different in a few ways:

    • Edge-to-edge evenly diffused lighting (Shapes have rounded corners and edges that do not light up, while Canvas has a slight pattern when light up)
    • No touch reactivity
    • Some components such as the Light Pegboard and Shelf must be screw mounted (most of our light panels can be adhesive mounted)
    • It goes beyond statement lighting and offers new accessories that offer storage/display functionality!
  • 2

    How are these different from Nanoleaf Skylight?

    The main difference is in the use case! Skylight is hardwired ceiling product which is AC powered, while Blocks is primarily a plug-in wall product.

  • 3

    How are Nanoleaf Blocks mounted to the wall?

    You can mount Nanoleaf Blocks Squares, Small Squares & Textured Squares with the included double sided mounting tape on any smooth and flat surface. Nanoleaf Blocks Light Pegboards & Shelves must be screw-mounted using the included screws.

    Note: Tape is NOT suitable for ceiling installations or textured, porous, or popcorn surfaces (ie. wallpaper or brick walls). Because Nanoleaf Blocks are also heavier and thicker, we do not suggest mounting them onto the ceiling with adhesive tape.

  • 4

    Can I physically connect Nanoleaf Blocks with other Nanoleaf light panels?

    Nanoleaf Blocks can be connected to Nanoleaf Shapes & Elements in a layout as they share the same type of rigid linkers. Note: Nanoleaf Blocks & Shapes do not share the same type of flex linkers. You can only connect them together using rigid linkers.

  • 5

    Are Nanoleaf Blocks touch reactive?

    Nanoleaf Blocks are not touch reactive.

  • 6

    How much weight can the Pegboard/Shelves hold?

    1.5kg for Shelves and 3kg for Pegboard.

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Data Exchange With Third Parties
The below services and use cases refer to direct agreements with third-party vendors which may process data (processors) on our behalf (as a sub-processor). We take care to select vendors who have appropriate protections in place around the handling of personally-identifiable information, and describe the related interactions in plain language to the best of our ability. Links to vendor privacy policies and vendor opt-outs can be found in the "Data Vendors" section.
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    Data is Anonymised : Yes
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    Data Usage Purposes : Technical Analysis, Marketing

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    We use Google Ads to promote our products and services in various countries, including the United Kingdom and the member states of the European Union. Ad products which we utilise include AdWords (text and search), Display (banner), and various formats of video advertising units on YouTube. Google Ads is a subprocessor of aggregate data collected via Google Analytics and shared with Google Ads in an anonymised manner (user-id-session is not transmitted, since it is not collected). Ad personalization signals are disabled by default for users in the EU and UK. This prevents the use of remarketing and retargeting advertisements unless a visitor has opted in for this use.

    Data is Anonymised : No
    Data Storage Locations : Canada, United States, Hong Kong
    Data Usage Purposes : Marketing
    Google's privacy policy can be found here

  • Facebook Connect

    We use Facebook Connect to record behavioural activity related to sales, and to improve the relevance of marketing and advertising to "look-alike cohorts". In practice, this means that an anomymous Facebook user-id is generated after the completion of a sale and sent to Facebook to attribute against a set of user data in their posession. At aggregate, this data is used to improve the targeting of advertising to visitors on Facebook, Instagram, and other properties owned by Meta (primarily by identifying "like" users on these platforms who may find the advertisements relevant).

    Data is Anonymised: No
    Data Storage Locations: United States
    Data Usage Purposes: Marketing
    Facebook's privacy policy can be found here

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    Data is Anonymised: No
    Data Storage Locations: United States
    Data Usage Purposes: Marketing
    Twitter's privacy policy can be found here

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    Data is Anonymised: Yes
    Data Storage Locations: Canada
    Data Usage Purposes: Marketing
    Funnelytics' privacy policy can be found here

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    We use Shopify to process purchases on our website in a PCI DSS compliant checkout environment which meets PSD2 requirements as required by law in the European Union. All payment transactions are processed in France, and are compliant with national law as well as the regulations proscribed by the European Commission. When you make a purchase on the Nanoleaf Shop, data essential to the processing and fulfilment of your purchase is shared with Shopify (the processor) and accessed by Nanoleaf as required to fulfil your order (the sub-processor). Purchase data is aggregated and processed by Nanoleaf for reporting purposes (these reports are not shared with other parties under any circumstances). Personally-identifiable information is used only to provide order fulfilment and customer service (either at your request, or proactively when we identify in advance service or logistics disruptions which may impact you). All data collected and stored on Shopify's servers is subject to the right to be forgotten, and you may request deletion of such data at any time by contacting us to initiate the request on your behalf. After a request has been initiated, Shopify will communicate with you directly solely in regards to the progress of your data deletion request. Please see the ""Data Vendors"" section for more information.

    Data is Anonymised: No
    Data Storage Locations: France, Canada, Hong Kong, Japan, Vietnam
    Data Usage Purposes: Order Processing and Fulfilment
    Please note that personally-identifiable information for EU and UK customers is stored in France, and may be sub-processed in Canada. This data is not stored in the other locations listed (rather, the data for customers in those regions is stored locally).
    To submit a right to be forgotten request, please contact Nanoleaf Support
    More information on how Shopify manages GDPR compliance and deletion requests is available here

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    Data is Anonymised: No
    Data Storage Locations: France
    Data Usage Purposes: Marketing, Non-Marketing Communications
    To submit a right to be forgotten request, please contact Nanoleaf Support
    More information on how Brevo manages GDPR compliance is available here

  • Gorgias

    We use Gorgias to facilitate customer service, order support, and technical support interactions via LiveChat on our website, telephone (IP telephony), social media messaging, and email messaging. Personally-identifiable information is required to facilitate these interactions, which includes your email address and (optionally) your name and telephone number. Order reference numbers and device serial numbers are also commonly requested to facilitate such interactions, although these cannot be used in isolation to personally identify you. Gorgias stores your contact details and case history, which enables us to provide better (and more expedient) customer service in the future. You can request deletion of any case or your case history at any time by contacting us.

    Data is Anonymised: No
    Data Storage Locations: United States
    Data Usage Purposes: Customer Service
    To submit a right to be forgotten request, please contact Nanoleaf Support
    More information on how Gorgias manages GDPR compliance is available here

  • Pinterest

    We use Pinterest Ads to measure, report on and improve the performance of ads on Pinterest, or to figure out what kinds of ads to show customers on or off of Pinterest. This includes information about your visits to our site or purchases you made from us, or information about your interests from a third-party service, which we might use to help show you ads. You can control how we use this information to personalise your experience and the ads you see on Pinterest in your Privacy and Data Settings.

    Data is Anonymised: No
    Data Storage Locations: United States
    Data Usage Purposes: Marketing
    Pinterest's privacy policy can be found here

  • TikTok

    We use TikTok Ads to promote our products and services in various countries.TikTok shares information with advertisers and third-party measurement companies to show how many and which users of the Platform have viewed or clicked on an advertisement. If you use the TikTok Lite version of TikTok, information is shared with advertising networks to display personalised advertisements to you on the TikTok Lite app and elsewhere online. TikTok stores and processes data in accordance with their privacy policy.

    Data is Anonymised: No
    Data Storage Locations: United States and Canada
    Data Usage Purposes: Marketing
    TikTok's privacy policy can be found here

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