Terms of Use

Introduction

Welcome to the Nanoleaf website ("Website"). These Terms of Use ("Terms") govern your access to and use of the Website, your Nanoleaf account, and any products, services, software, applications, or digital experiences made available by Nanoleaf (collectively, the "Services").

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Website or Services.

These Terms apply in conjunction with our Privacy Policy, Cookie Policy, and any additional policies or service-specific terms that may apply to particular products or Services.

Corporate Information

Nanoleaf operates through multiple legal entities depending on your country or region. The legal entity responsible for providing the Website, Services, and products to you is determined by your place of residence or the region in which you make your purchase.

North America

Entity	Nanoleaf Canada Limited
Regions Served	Canada United States Mexico
Registered Address	Corporate Headquarters (Canada) 106 Front Street East, Toronto, Ontario, M5A 1E1, Canada
Company Registration Number	9241426

Europe, United Kingdom & EEA

Entity	Nanoleaf Europe SAS
Regions Served	European Union European Economic Area (EEA) United Kingdom Other supported European markets
Registered Address	11 Rue de Lourmel, Paris, France 75015
Company Registration Number	838 339 208 (RCS Nanterre)

International Markets

Entity	NanoGrid Limited
Regions Served	International markets not otherwise served by another Nanoleaf legal entity
Registered Address	Unit 1301, 13/F, Excel Centre, 483A Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
Company Registration Number	60219067

Corporate Group

Nanoleaf operates through a group of affiliated companies that support the design, development, manufacturing, operation, fulfillment, software, cloud services, logistics, and customer support for our products and Services.

References to "Nanoleaf," "we," "our," or "us" throughout these Terms refer to the applicable Nanoleaf legal entity identified above, together with its affiliates where the context requires.

The Nanoleaf corporate group includes, but is not limited to:

Parent Company
Nanoleaf Limited

Research & Development

• Doodle Labs, Inc. (Canada)
• Nanoleaf Energy Technology Shenzhen Limited (China)

The Nanoleaf entity responsible for your purchase depends on the region in which your order is placed.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Website, Services, products, business operations, or applicable laws.

When we make material changes, we will update the Last Updated date above and, where required by applicable law, provide additional notice through the Website, your account, or other appropriate means.

Your continued use of the Website or Services after updated Terms become effective constitutes your acceptance of those changes, unless applicable law requires additional consent.

If you do not agree to the updated Terms, you must stop using the Website and Services.

1.0 Definitions

For the purposes of these Terms, the following definitions apply:

1.1 "Applicable Law"

Means the laws, regulations, and mandatory consumer protection rights that apply based on your country, state, province, or territory of residence or where you purchase or use the Website, Services, or Products.

1.2 "Content"

Means all text, graphics, images, videos, audio, software, code, documentation, trademarks, logos, designs, and other materials made available through the Website or Services.

1.3 "Nanoleaf," "we," "our," or "us"

Means the applicable Nanoleaf legal entity identified in the Corporate Information section, together with its affiliates where the context requires.

1.4 "Products"

Means the physical products, accessories, replacement parts, software, firmware, digital content, and related offerings made available by Nanoleaf.

1.5 "Services"

Means the Website, mobile applications, desktop applications, cloud services, software, customer support, subscriptions, and any other services provided by Nanoleaf.

1.6 "Service-Specific Terms"

Means any additional terms, conditions, policies, or agreements that apply to a specific Product or Service and supplement these Terms.

1.7 "Terms"

Means these Terms of Use, including any updates or amendments made from time to time.

1.8 "User," "you," or "your"

Means any individual or entity that accesses or uses the Website, Services, or Products.

1.9 "Website"

Means the Nanoleaf websites, online stores, and related digital properties operated by or on behalf of Nanoleaf.

2.0 Website, Accounts & Services

2.1 Purpose of the Website and Services

The Website is owned and operated by Nanoleaf and provides information about our company, products, software, applications, and Services.

Certain products, software, subscriptions, promotions, or Services may be subject to additional terms, conditions, or policies ("Service-Specific Terms"). Where applicable, those Service-Specific Terms supplement these Terms and govern your use of the applicable product or Service. If there is any conflict between these Terms and the applicable Service-Specific Terms, the Service-Specific Terms will prevail with respect to that product or Service.

Nanoleaf may modify, suspend, or discontinue any part of the Website or Services at any time, subject to Applicable Law.

2.2 Acceptance and Modification of These Terms

By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Website or Services.

Nanoleaf may update these Terms from time to time to reflect changes to our Website, Services, business operations, or Applicable Law. When material changes are made, we will update the Last Updated date and, where required by Applicable Law, provide additional notice.

Your continued use of the Website or Services after updated Terms become effective constitutes your acceptance of the revised Terms.

2.3 Eligibility

You represent and warrant that you have the legal capacity to enter into these Terms and to use the Website and Services. If you access or use the Website or Services on behalf of another individual, company, or organization, you represent and warrant that you have the authority to bind that individual or entity to these Terms.

You agree to use the Website and Services in accordance with these Terms and all Applicable Laws. 

For information about how we handle personal information relating to children, please refer to section 7.0 in our Privacy & Data Policy.

2.4 Accounts

Certain features of the Website or Services may require you to create a Nanoleaf account.

When creating an account, you agree to:

• provide accurate, current, and complete information;
• maintain and promptly update your account information;
• keep your account credentials secure and confidential; and
• notify Nanoleaf promptly of any unauthorized use of your account or any security breach.

You are responsible for all activity that occurs under your account unless otherwise required by Applicable Law.

Nanoleaf may suspend or terminate your account if you violate these Terms or provide false, inaccurate, or misleading information.

2.5 Subscription Fees and Charges

Certain Services may require payment of subscription fees or other charges.

Applicable pricing, billing, renewal, and cancellation terms will be presented before you complete your purchase or within the applicable Service-Specific Terms.

Nanoleaf may modify subscription pricing upon reasonable notice where required by Applicable Law.

2.6 Support

Nanoleaf may provide technical support, software updates, firmware updates, documentation, or other assistance for eligible products or Services.

Support offerings may vary by product, Service, or region and may be modified or discontinued at any time.

2.7 Privacy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how Nanoleaf collects, uses, discloses, stores, and protects your personal information.

By using the Website or Services, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.

2.8 Cookies

Nanoleaf uses cookies and similar technologies to operate, improve, secure, and personalize the Website and Services.

Where required by Applicable Law, Nanoleaf will obtain your consent before placing non-essential cookies on your device.

For more information, please refer to our Cookie Policy.

2.9 Electronic Communications

By using the Website or communicating with Nanoleaf electronically, you consent to receive electronic communications from us where permitted by Applicable Law.

Electronic communications may include notices relating to your account, purchases, products, Services, or these Terms.

2.10 Compliance with Applicable Law

You agree to use the Website and Services only for lawful purposes and in accordance with these Terms and Applicable Law.

You may not use the Website or Services in any manner that violates Applicable Law or interferes with the operation, security, or integrity of the Website or Services.

2.11 Suspension and Termination

Nanoleaf may suspend, restrict, or terminate your access to the Website, Services, or your account if:

• you violate these Terms;
• your use of the Website or Services poses a security, legal, or operational risk;
• suspension or termination is necessary to protect Nanoleaf, our users, or third parties; or
• suspension or termination is required to comply with Applicable Law.

Where appropriate and required by Applicable Law, Nanoleaf may provide notice before suspending or terminating access.

You may discontinue your use of the Website or close your account at any time.

Termination of your access does not affect any rights or obligations that accrued before termination, including any provisions of these Terms that are intended to survive termination.

3.0 Content & Acceptable Use

3.1 Ownership of the Website and Content

The Website, Services, and all Content are owned by or licensed to Nanoleaf and are protected by applicable intellectual property and other laws.

Except as expressly permitted in these Terms, no right, title, or interest in the Website, Services, or Content is transferred to you.

3.2 Limited License

Subject to these Terms, Nanoleaf grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and Services for your personal, lawful, and non-commercial use.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, or otherwise exploit any portion of the Website, Services, or Content without Nanoleaf's prior written consent, except as expressly permitted by Applicable Law.

3.3 Acceptable Use

You agree to use the Website and Services responsibly and only for lawful purposes.

You must not:

• use the Website or Services in violation of Applicable Law;
• interfere with or disrupt the operation or security of the Website or Services;
• attempt to gain unauthorized access to any account, system, network, or data;
• introduce viruses, malware, or other harmful code;
• use the Website or Services in a manner that infringes the rights of Nanoleaf or any third party;
• use the Website or Services for any fraudulent, abusive, or unlawful purpose.

Nanoleaf reserves the right to investigate suspected violations of these Terms and take appropriate action, including suspending or terminating access where permitted by Applicable Law.

3.4 Intellectual Property

All trademarks, service marks, logos, product names, trade names, copyrights, patents, designs, and other intellectual property appearing on the Website or Services are owned by Nanoleaf or their respective owners.

Nothing in these Terms grants you any right or license to use any intellectual property without the prior written permission of the applicable owner.

3.5 Third-Party Content and Links

The Website or Services may contain links to third-party websites, applications, products, or services for your convenience.

Nanoleaf does not control, endorse, or assume responsibility for any third-party content, products, services, or websites.

Your use of third-party websites or services is governed by the terms and privacy policies of those third parties.

3.6 Copyright Concerns

If you believe that any Content made available through the Website infringes your copyright or other intellectual property rights, please contact us using the information provided in the Contact Us section of these Terms.

Nanoleaf will review and respond to properly submitted notices in accordance with Applicable Law.

4.0 Disclaimers & Liability

4.1 Disclaimer of Warranties

To the fullest extent permitted by Applicable Law, the Website, Services, and Content are provided on an "as is" and "as available" basis, without warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise.

Nanoleaf does not warrant that:

• the Website or Services will be uninterrupted, secure, or error-free;
• defects or errors will be corrected;
• the Website, Services, or servers are free of viruses or other harmful components; or
• the Website, Services, or Content will meet your particular requirements or expectations.

Nothing in these Terms limits or excludes any warranty or guarantee that cannot be limited or excluded under Applicable Law.

4.2 Product Information

Nanoleaf makes reasonable efforts to ensure that product descriptions, specifications, pricing, images, and other information presented on the Website are accurate and up to date.

However, information may occasionally contain typographical errors, inaccuracies, or omissions. Nanoleaf reserves the right to correct errors, update information, and modify product details without prior notice, subject to Applicable Law.

Product colors and appearances displayed on your device may vary depending on your screen settings and may not precisely reflect the actual product.

4.3 Limitation of Liability

To the fullest extent permitted by Applicable Law, Nanoleaf and its affiliates, directors, officers, employees, agents, licensors, suppliers, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of the Website, Services, or Products.

This includes, without limitation, damages for loss of profits, revenue, business opportunities, goodwill, data, or other intangible losses, even if Nanoleaf has been advised of the possibility of such damages.

Where liability cannot be excluded under Applicable Law, Nanoleaf's liability will be limited to the maximum extent permitted by Applicable Law.

4.4 Indemnification

You agree to indemnify, defend, and hold harmless Nanoleaf, its affiliates, directors, officers, employees, agents, licensors, suppliers, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• your use of the Website or Services;
• your violation of these Terms;
• your violation of Applicable Law; or
• your infringement of the rights of any third party.

This indemnification obligation applies only to the extent permitted by Applicable Law.

4.5 No Waiver of Statutory Rights

Nothing in these Terms excludes, restricts, or modifies any consumer rights, guarantees, warranties, remedies, or other protections that cannot be excluded or limited under Applicable Law.

Where Applicable Law provides mandatory rights or remedies, those rights prevail over any inconsistent provision of these Terms.

5.0 General Legal Terms

5.1 Assignment

You may not assign, transfer, or otherwise dispose of your rights or obligations under these Terms without Nanoleaf's prior written consent.

Nanoleaf may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law, subject to Applicable Law.

5.2 Force Majeure

Nanoleaf will not be liable for any delay or failure to perform any obligation under these Terms where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, labor disputes, epidemics, pandemics, governmental actions, utility failures, internet or telecommunications outages, or other similar events.

Nothing in this section limits any rights you may have under Applicable Law.

5.3 Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by Applicable Law, and the remaining provisions will remain in full force and effect.

5.4 No Waiver

Failure by Nanoleaf to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be in writing and signed by an authorized representative of Nanoleaf.

5.5 Entire Agreement

These Terms, together with any Service-Specific Terms, the Privacy Policy, Cookie Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Nanoleaf regarding your use of the Website, Services, and Products, and supersede all prior or contemporaneous agreements relating to the same subject matter.

5.6 Interpretation

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Unless the context requires otherwise:

• words in the singular include the plural and vice versa;
• references to "including" or "includes" mean "including without limitation"; and
• references to Applicable Law include any amendments or successor legislation.

5.7 Contact Us

If you have any questions about these Terms or the Website, Services, or Products, please contact the applicable Nanoleaf entity identified via writing in the Corporate Information section, via email at hello@nanoleaf.me, or visit our Help Center.

6.0 Regional Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any consumer rights, guarantees, warranties, remedies, or other protections that cannot be excluded or limited under Applicable Law.

If you reside in a jurisdiction that provides mandatory consumer protections, those protections apply in addition to these Terms and will prevail where there is any inconsistency.

Certain Products, Services, promotions, pricing, shipping options, warranties, return rights, and legal requirements may vary depending on your country or region. Where applicable, additional regional terms or policies will be made available on the Website and form part of these Terms.