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Skylight User Manual

Common Solutions

Manual Question

“I moved or changed my Wi-Fi network.”

Try the Reset Option in the section above before attempting to pair again. Press the reset button on the Main Controller Panel. After this, attempt pairing again.

Manual Question

“My Skylight is paired but unreachable.”

Check a light switch

Before resetting, make sure that your lights weren’t turned off by a physical switch as this would make them powered down and unresponsive. Try turning your physical (manual) switch on and off.

Try to Toggle your Wi-Fi

On your phone, toggle the Wi-Fi off, then on again.

Try to Power Cycle your Router

Unplug your Router from power, then plug it back in.

Try to Reset

See Reset Options for details on how to reset your Skylight.

Manual Question

“I am not able to pair my Skylight.”

Check your Router Settings
  • On your phone, toggle the Wi-Fi off, then on again.
  • Ensure multicast, IGMP, UPnP (if available) are enabled on your router settings.
Try to Reset

See Reset Options for details on how to reset your Skylight.

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