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Lightstrips User Manual

FAQ

Compatibility:
Matter Apple Home
  • 1

    What is Matter?

    Matter is a new unifying smart home standard that simplifies how smart devices work together. It helps to futureproof your home by ensuring compatibility across all major smart home ecosystems.

    Essentials Matter products require a Matter compatible Smart Home Hub and Thread border router. Learn more.

  • 2

    How do I control the Lightstrip?

    - Attached Controller
    - Nanoleaf App
    - Smart Home Apps (ie Apple Home, Google Home, Amazon Alexa (Coming Soon), Samsung SmartThings)
    - Voice Commands

  • 3

    What are the benefits of Thread compared to Bluetooth?

    While you can set up and use the lightstrip over Bluetooth with the Nanoleaf App, it must be used over Thread to fully utilise its Matter capabilities and connect to other smart home ecosystems.

    With Thread, you get the benefits of improved reliabilty, faster speeds, fewer dropped connections, increased range, and lower power consumption. You'll also unlock usage of the Nanoleaf Desktop App and the Screen Mirror feature.

    Running Matter over Thread allows you to connect your lightstrip to your smart home ecosystem, control it with voice commands and gain remote access and additional customization features.

    [A Thread border router is required to use Thread, and a smart home hub is required to run Matter over Thread]

  • 4

    What do I need to use it?

    A Matter-comptaible smart home hub and a Thread Border Router is required to connect the lightstrip to a smart home ecosystem and for the full set of features and benefits of Matter over Thread. Learn more.

    - Apple Home: iOS and tvOS 16.5 or newer
    - Google Home: Android OS 8.1 or newer, iOS Coming Soon
    - Samsung SmartThings: Android OS 8.1 or newer, iOS 16.5 or newer
    - Amazon Alexa: Coming Soon

    The lightstrip can also be used over Bluetooth directly only with the Nanoleaf App, but without the additional benefits of Matter over Thread.

  • 5

    Can the Lightstrip show multiple colours at once?

    No, they are not addressable. The entire Lightstrip can only show 1 colour at a time, but you still have more than 16M colours to choose from, and colour Scenes to allow your lightstrip to transition between colours!

  • 6

    How many Lightstrips can I connect together?

    You can connect lightstrips to a max length of 10 metres. Adding more than 10m to a Controller will result in a decrease in the overall brightness.

  • 7

    Can I cut them or bend them?

    Yes, you can cut and bend them. Just make sure to cut along the indicated cut marks on your Lightstrips. Also, be aware that once cut, they can not be reattached together.

  • 1

    How do I control the Nanoleaf Lightstrips?

    There are multiple ways to control your Nanoleaf Lightstrips: with the attached Controller; with the Nanoleaf App (Turn ON/OFF, control brightness, change colours); with voice commands through Google Assistant or Siri (+ others coming soon); with Touch Actions on your Shapes or Canvas panels.

  • 2

    Are they individually addressable? Can they show multiple colours at once?

    No, they are not. The entire Lightstrip can only show 1 colour at a time, but you still have more than 16M colours to choose from!

  • 3

    How many Lightstrips can I connect together? What's the max length?

    You can connect eight 1 metre extensions onto your original 2 metre Lightstrip for a total of nine Lightstrips and a max length of 10 metres.

  • 4

    Can I cut them or bend them?

    Yes, you can cut and bend them. Just make sure to cut along the indicated cut marks on your Lightstrips.

  • 5

    How do I mount Lightstrips?

    The Lightstrips are mounted using the adhesive attached along the strip, with additional adhesive at the back of the Controller for discrete Controller placement. You can find replacement tape at your local hardware or craft store.

  • 6

    Are they waterproof?

    No, they are not waterproof.

  • 7

    What are the benefits of Thread over Bluetooth?

    You can use both Bluetooth and Thread to connect your smartphone to the Lightstrip. Bluetooth is simple and easy for hub-free connections right out of the box. By upgrading to Thread with a compatible border router, you will get the benefits of improved reliabilty, fewer dropped connections, increased range and lower power consumption.

  • 8

    Do I need a hub to use it?

    No hub is required when using Bluetooth. For the extra benefits of Thread, you will need a compatible border router.

  • 9

    What do I do if I need help with my Essentials products?

    For any issues with any of your Essentials products, you can check out our Online User Manual or Helpdesk articles for step-be-step troubleshooting directions, or contact our support team at any time.

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