我們尊重您的個人私隱
此網站使用第一手及第三方 Cookie 以為您提供個人專屬體驗、分析網頁流量數據，以及促使網站效能達至最佳化。 我們不會向第三方出售您的數據。 私隱政策。
Nanoleaf 4D User Manual
Common Troubleshooting Issues
“My colours while screen mirroring are not accurately working.”
This can be improved by going to Calibration on your app and ensuring that the camera is positioned well to see the screen properly, and that the corners of the Lightstrip are accurately calibrated. You can also try to use the presets provided or adjust your camera parameters to custom settings.
When recalibrating, keep these tips and tricks in mind:
- 校準前拉上窗簾或關閉環境照明
- 倘攝影機安裝在頂部，則將其傾斜至較低角度，使其得以觀看整個螢幕
- 在校準時開啟電視機，使螢幕與邊框形成鮮明對比，因而更容易找到邊角
- 將所有校準點略為靠攏，遠離螢幕邊緣，以減少誤差空間
4D 設定技巧與竅門影片教程
“I can’t pair my Nanoleaf 4D”
Try the Reset Options listed in the section below before attempting to pair again. Hold the Power + Colour Scene button on the 4D Controller for 10s while it is still powered on. When done correctly, the Lightstrip will flash white and the controller LED will go off from being solid white. After this, attempt pairing again.
“I’ve enabled Sync+ but my other Nanoleaf devices are not screen mirroring”
Make sure that the Nanoleaf devices you’ve added to Sync+ meet the system requirements.
Nanoleaf Lines and Shapes must be on Firmware 9.2.0+. Support for Essentials will come with a future firmware upgrade, and will also need to be on Thread to work with Sync+
If you’re trying to enable Sync+ on the OG Rhythm Light Panels, Firmware 5.3 is required (subject to change).
“My app crashed during calibration”
Go to device settings and click on calibration to go through the steps again on the app.
“My 4D controller is not responding to button presses”
Power cycle by unplugging it from power and then plugging it back in before you power it back on to test it again.
If it still does not respond to button presses (e.g. button LED does not blink when press a specific button or Lightstrip does not respond), contact Customer Support for a replacement.
“I cut my Lightstrip too short”
Once cut, the strip can not be connected back together, Please reach out to Customer Support to get a replacement.
“Reset Options”
If you are still experiencing issues with your Nanoleaf 4D, try these steps:
電源重設
Power cycle your Nanoleaf 4D devices by unplugging them from power and then plugging them back in.
Wi-Fi
Try toggling your Wi-Fi off and back on, restarting the app you’re using to control your lights, or restarting your device.
檢查開關
確保您的燈沒有被物理開關關閉，如電源條上的開關，因為這將使它們關閉電源，沒有反應。
重設
Reset the device by pressing the Power and Colour Scene button on the Controller together for at least 10s, while it is still powered on.
如果您已經執行所有這些步驟，但問題仍然存在，請聯絡我們的支援團隊以獲得進一步的協助。
