Before May 2021, a limited batch of Shapes Controllers manufactured were discovered to have a small likelihood of Controller failure due to the power regulation design. This can cause the Controllers to stop working if they perform a certain number of power cycle resets.
There are no safety risks associated and the chances are low your Controller will ever be affected. We always aim to give our customers an extraordinary lighting experience, so we will not let that be interrupted by suboptimal hardware.
Enter your Controller's serial number to find out if you are eligible to participate in this program. If you are qualified, we will ship you a free replacement Controller.
*shipping is covered by Nanoleaflearn more